Computer Service Specialists Mission Statement and Company Values
Our mission is to meet and exceed customer expectations while providing fair pricing and exceptional customer service.
This is accomplished through:
- Cultivating a work environment that maintains the highest level of integrity.
- Perpetually progressing and developing our technical capabilities, services and policies.
- Encouraging and facilitating our staff and team members to personally develop themselves and expand their knowledge and skills through courses, certifications, training, and hands-on learning experiences.
- Offering multiple channels of contact for our customers so that we can provide responsive and flexible services to best suit the needs of our customers.
To develop long term relationships with our customers providing innovative and appropriate solutions that leverage current technology and ideas. We will operate as the single point of contact for technology and service needs thus eliminating the burden of maintaining multiple vendors.
Customer Service & Quality Control
Our most important priority is customer satisfaction. Our values revolve around growth and improvement in all areas of business. We encourage suggestions and feedback as there will always be room for advancement and progress especially in the area of Customer Service.
Functioning as a team
We position our employees to best utilize individual strengths and attributes and encourage an atmosphere where information and ideas are easily shared without criticism. Open communication is practiced as well constructive criticism utilized to continually advance all areas of business.